Client Testimonials
Client Testimonials
Here's what some of our clients have to say about our services. Also check out our annual Client Satisfaction Survey results - rated over 8/10 every year since launch in October 2001!
Fraud and identity theft are growing problems. Paymate are a fantastic countermeasure to combat these. Their risk team is potentially saving us thousands of dollars per year and making online shopping a safer experience for everyone. As far as credit card processors go, we refuse to use any other. Clinton McCleary, Manager of Quikshop Australia.
The NSW Real Estate Training College has used the Paymate system for the past 3 years. We were looking for a system that would integrate easily into our website, provide fast secure and easy payments for our students and also give us timely and accurate information about our account. Paymate filled the bill and we have been very happy with both our initial decision and the ongoing service received. Murray Macdonald, Director of NSW Real Estate Training College.
Since using Paymate I have seen a 30% increase in my online bookings. I find the service Paymate offers both efficient and cost effective.My customers are also confident in the security of the transaction, which goes a long way to increasing online bookings.We offer quality apartments for short and long term rent in Auckland New Zealand. Nick at landings4rent.com.
I ... solely use Paymate because it is fast, inexpensive and the money is in my bank account quickly. It has made a difference in faster turnover of sales and people commenting to me that they find it so easy to use they'll deal with me again because of it. I am completely happy with the service and the way it works and with your client service. I do recommend it to sellers whenever I get the opportunity. Tracey on Trade Me NZ: TopRank.
I would like to say first of all, how pleased I am with your services and the excellent communication. The starting point of the decision to join Paymate was due to the lack of service and the very poor, nearly non existent, communication with <US Provider>, we had nothing but troubles and almost all answers to questions sent were automatically generated messages, this was highly frustrating, we were seeking alternative ways to continue selling on Ebay but without having to use <US Provider>. I live in New Caledonia, South Pacific, only next door to Australia and a friend of mine, Patrick, who is a French born Australian Citizen with a great Australian spirit, and I are selling on Ebay Australia. Patrick suggested that we joined Paymate for all the convenience that this could bring us. As I have an ANZ Bank account in Sydney, this was very easily done, and I never looked back on it as your system is simple, easy to use, and in fact it is a pity that it is only restricted to some countries. Patrick discovered Paymate on Ebay, and used it, to make purchases, and he was so please with it that he suggested that we should use it ourselves. So, I must very warmly congratulate Paymate for the excellence of the service received, the speed at which payment notices are generated, and the big plus, for transferring the funds received directly into my Bank account, instead of having to do it myself. Keep up the good work with the sincere hope that one day you will go worldwide and become the first in this particular market. Best regards. Gregory ***
I am a distributor for Herbalife and my mentor who uses your resources on her website highly recommended you to me. I have been very happy with Paymate so far and I hope it continues. I would like to thank you for all your help that you have given me as well and all the communication I have from you. Very much appreciated. Regards and thanks again, Smaragdi (Emerald) ***
I had originally been with <US Provider>, but they were absolutely hopeless. I spent a fortune incorporating <US Provider> into my website and before I could even complete the upload, they wanted verification (supposedly something they do on a regular basis) and I was locked out until verification was complete. The <US Provider> computers would not accept my verification code, so after some very expensive phone calls to the US from NZ, I gave them some very bad language and left them. This was brought up on a yahoo group (Electronics_101) and several people there had a similar experience, in fact they led me to a web site that is all about <US Provider> and how bad they are. Many of the complaints were exactly the same as mine. Some one at the yahoo group suggested PayMate, and I have never looked back. <US Provider> cost me a fortune that I can never recover. I have been more than happy with PayMate, and am looking at using your services a LOT more in the near future. Thanks for a wonderful service. Daryl Mills. ***
*** Being an online service provider – I build websites – it’s important to be able to offer people a variety of payment options. And being a small business the facility mustn’t be too slow or too expensive.
Paymate meets both of these criteria.
It allows me to offer credit card as a payment option, and it does so without the overly rigorous rules and ridiculously expensive merchant fees the big banks impose. I have the funds in my own bank account typically within 24 hours – and that is crucial for maintaining cash flow in a small business.
I even recommend and use Paymate as the gateway for the ecommerce sites I build.
Richard Law http://www.webdesignspecialist.com.au
*** Dotcom Netware Limited would like to thank Paymate for providing our credit card merchant services to our 3 online businesses on both sides of the Tasman. We appreciate how easy it is for both our customers and our staff to use. Initially we were with <UK Provider> but as a small business we couldn’t justify the ongoing expense of maintaining an account. If Paymate had been around when we launched we could’ve saved over NZ$1200.00 on our set up costs. We also appreciate the next day deposits whereas previously we were having to wait until we hit a pre-set high value for the month. We then changed to using <US Provider> as our preferred form of credit card payment but we found it awkward and not very user friendly as our customers were forced to set up an account. Since discovering Paymate we have closed down our <US Provider> account and solely use Paymate for all our credit card payments. I have recommended Paymate to other net based businesses that we know and I would personally have no issues recommending it to anyone. I look forward to working with you in partnership for many years to come. Kirk Robinson, Managing Director, DotCom Netware
*** Ansego Company is delighted with the fast and friendly service of Paymate, we always had to use overseas financial gateways and persist with long delays to receive the funds from the customers, now having an Australian company providing the same and better services, it has made things even better for our business.Brendon Hannover, Director, Ansego
*** I have used paymate as my online payment method for my VBA tutorials and MS WORD Add-ins for the last 5 years. The Paymate service is very easy to setup and use and the direct payment into my bank account occurs within days. Paymate is so convienient that I am now using the Paymate shopping cart system in a new online jewellery supplies business I have just set up for my wife. Gary Radley, GRSoftware www.vbatutor.com
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