US Fees - Credit Card Payments 

 

Paymate's fees and charges for the US Payments service are as follows.

 

Standard Account

Credit card payments incur fees for sellers only. These consist of a fee based on the value of the payment and a flat fee per payment.

The current seller fees for a standard account is 3% + $0.50 per payment.

There is a US$5,000 limit on how much you can receive in a month.

Annual Fees:  None.

Monthly Fees:  None.

There are no fees for buyers and they do not need to register to make a credit card payment.

 

EBusiness Account

The current seller fees for an eBusiness account is 3% + $0.50 per payment.

There is a US$10,000 limit on how much you can receive in a month.

Annual Fees:  None.

Monthly Fees:  US$30.00.

There are no fees for buyers and they do not need to register to make a credit card payment.

You can also apply for a limit increase based on your credit history and track record.  The limit increase is subject to approval and additional terms and conditions may apply.  A non-refundable application fee of $50 is payable for any limit increases.

 

Credit Check Fees

To ensure our clients meet minimum credit requirements imposed by our bank, Paymate may conduct a formal credit check at any time.  The fees for this service must be paid by the client in advance.  You may choose not to pay this fee, in which case we retain the right to not offer or withdraw our services to you, even if approved previously.  At this time we require the Credit Check Fees to be paid by clients in the following instances:

 

  • Website Sellers:  if you use Paymate to accept payments at a website, you will need to pay the Credit Check Fees.
  • MOTO Sellers:  if you use Paymate to process mail and telephone order sales, you will need to pay the Credit Check Fees.
  • eBusiness Account Sellers:  if you use the Paymate eBusiness account or request a limit increase, you will need to pay the Credit Check Fees.

 

The Credit Check Fees at this time are: USD 50.00. This fee is not refundable.  It does not guarantee that your merchant account will be approved.

 

 

Charge-back Fees

When a buyer requests a refund because they did not get what they paid for or the goods were substantially not as described, it is called a Charge-back transaction.  In such cases, we need to not only refund the payment, we need to respond to our bank (and the buyer's bank) with details of the transaction, sales terms and shipment details including proof of delivery.  We also have to pay our bank a fee for this process.  We attempt, on our seller's behalf, to show proof for delivery and that the terms of sale were met.  If we are successful, the Charge-back is reversed.  If we are not, we will need to debit the seller's bank account to recover the payment.

Our Charge-back Fees to cover these costs is a nominal USD 15.00 per charge-back inquiry.

 


Minimum and Maximum Payment Amounts

The minimum payment amount a Sender can make in a single Payment transaction via Paymate is $1, and the maximum is US$9,999.

 

NOT SO FINE PRINT


Paymate's simple fee structure and 'full-service' offer are based on expectations of 'average' usage patterns in terms of volumes, average payment amount, Anticipated Interchange Level, product category risk and fraudulent transactions received, volumes of refunds and chargeback inquiries, disputes and requirements for client support.  Sellers with significant volumes and low risk profiles may qualify for better terms after a pattern of usage has been established, at Paymate's discretion.

Paymate's Fees are detailed as below.

Discount Rate
3.00% On Gross Visa, MasterCard and Discover ® Network Card Sales
3.00% On Gross Visa, MasterCard and Discover ® Network Card Non-PIN Debit Sales (US only)

Refunds can be processed by Paymate upon the seller's emailed request. There is no charge for refunds however the fee paid on the original payment is non refundable.

Authorization Fee
Authorization/EDC Fee of $0.50 applies to all Visa, MasterCard and Discover ® Network Card approval (pre-authorizations and authorizations), denials, batch inquiries, batch entry transactions and includes any transaction fees and capture fees.

Cross Border Fees
A MasterCard Cross-border or Visa International Service fee is any transaction in which Client's country of domicile differs from the country where the card was issued. The Cross-border Fee applied in addition to the Discount Rate is:

1.00% On Gross Visa, MasterCard and Discover ® Network Card Sales

Fees on Refunds

Note that we cannot refund fees on payments that are refunded to the buyer at the request of the buyer or the seller, since all costs have generally been incurred in processing the payment.