Why Paymate?

Why do Buyers and Sellers Prefer Paymate?

Buyers prefer Paymate:

1. No registration is required to make a payment.  No need to enter tedious registration forms, create usernames and passwords that you soon forget.  With Paymate Express, simply enter your credit card details securely and authorise a payment.  You can register to save having to enter your details every time, but it is NOT required.  Even if you do register, you can always make a payment by entering you credit card details afresh.
2. Your financial details are held securely and not shared with the seller.  Paymate captures your credit card details on a secure page, encrypting all sensitive details for safe storage.  We do not provide your card details to the seller, so they cannot be misused.  We meet Payment Card Industry standards for the safe storage and handling of credit card data.  Your personal details are also governed by our Privacy and Security Policy.
3. Your payment via credit card is protected under Visa/MasterCard rules, so that you can claim a refund should you not receive goods or they are significantly not as described when purchased.  Paymate stands behind this protection policy.  We will also intervene in any dispute you cannot resolve with the seller.  You can raise a claim under our Dispute Management Policy.
4. Paymate assesses sellers, buyers and every transaction to assess the risk for both parties and approves or declines the payment accordingly.  We may also ask either party for more information before approving payment or shipment of goods.  This makes buying and selling with Paymate safe and secure for all parties.

Sellers prefer Paymate:

1. You can register online and start receiving payments in 3 minutes.  You do not need to get separate approval of merchant facilities, though you will need to accept our Terms of Use.  You do not need to organise a payment gateway to process credit card payments, that's included in our service.  You avoid paperwork, hassles, delays and costs by signing up with Paymate.
2. You get paid directly into your bank account.  There are no stored value accounts that can be frozen, no delays or costs to get your own money out.  We pay most transactions in one business day, which often means overnight.  So you can get your cash out to buy more goods or use your money as you wish faster.
3. You can integrate Paymate into your website or auction listing easily.  We offer a free shopping cart, integrate with many popular carts and offer tools and tips to easily integrate Paymate Express into your website or auction listing.  You can even conduct business with a simple 'brochure' website, since we capture all details of the order, products, buyer address and payment so you can fulfill orders using just your Paymate service.
4. Paymate assesses sellers, buyers and every transaction to assess the risk for both parties and approves or declines the payment accordingly.  We may also ask either party for more information before approving payment or shipment of goods.  This makes buying and selling with Paymate safe and secure for all parties.  We fight for sellers when a buyer raises a chargeback without good reason, so that you do not lose your payment and the goods.

Both Buyers and Sellers rate our services 8/10 on client satisfaction.  We respond to emails usually within one business day and are just a phone call away, not on the other side of the world.  We only serve sellers in Australia and New Zealand, so we can offer more personalised service.  Buyers in 52 countries can use our service and they are delighted by our ease of use and responsiveness.