Recurring Payments

Paymate offers a Recurring Payment service. Buyers can set up a Recurring Payment option with any Express Payment, via credit card. Payments can be weekly, fortnightly or monthly and normal fees apply for every payment. 

Note that you do not need to be a registered client to make and set up a Recurring Payment. Unregistered buyers can set up Recurring Payments only from a Credit Card.

Registered Buyers will also need to use Express Payment to set up a Recurring Payment from a registered (and verified) credit card.  At this stage you cannot use Make a Payment to make a Recurring Payment after logging into the Paymate website. 

How will I be notified about Recurring Payments made or received? 

Three days before a Recurring Payment is processed, Paymate will email the buyer to notify them of the payment amount and date of payment. Buyers should ensure their nominated credit card is set up to receive direct debits and has adequate funds since Paymate will not be responsible for any bank fees charged for insufficient funds in your account.

On the date of the Recurring Payment, Paymate will email both buyer and seller as soon as the buyer’s account has been debited to notify them of the payment. Both buyer and seller will receive another email when the seller’s bank account is credited with the funds after the payment has been cleared by the banking system.

This is the same process as for any Express Payment.

Registered buyers and sellers will be able to view their Recurring Payments after they are made in their Paymate pages as with any Express Payment.  

How do I cancel or change a Recurring Payment?  

The buyer who authorised the Recurring Payment or the seller receiving a recurring payment can cancel the Recurring Payment.  Only the buyer can change the recurring payment.  They can do this only by contacting This e-mail address is being protected from spambots, you need JavaScript enabled to view it .

What happens if there is a problem processing a Recurring Payment?

If there is an exception encountered by Paymate in processing the debit, both buyer and seller will be informed via email and the failed Recurring Payment will be Suspended. The buyer will need to contact This e-mail address is being protected from spambots, you need JavaScript enabled to view it to cancel the Recurring Payment. Sellers cannot set up a failed Recurring Payment on behalf of their buyers.

Sellers should monitor their buyers’ Recurring Payments by logging into Paymate and contact buyers whose Recurring Payments are rejected at a later date to make a decision on the continued provision of services. Paymate does not take any responsibility for the continued processing of Recurring Payments.

The recurring payment is automatically cancelled if any of the payments are declined or stopped. The buyer does not need to contact us.