Contact Paymate

Did you know that our help pages may answer most questions relating to the use of our services?  If you are a registered seller you can view the status of your payments by simply logging into your Paymate account from our home page.  Our online services are available 24x7!

For further help with Paymate services, problems with payments sent or received, or if we have asked you to contact us, please email This e-mail address is being protected from spambots, you need JavaScript enabled to view it .  This is the most efficient way for us to serve you.  We will respond to most inquiries after one business day.

For clarification on prices, registration or special requests, please contact our Sales & Marketing team on This e-mail address is being protected from spambots, you need JavaScript enabled to view it or call us on +612 8021 9887 during Australian business hours (AEST).

To send us compliments or complaints about our service please email This e-mail address is being protected from spambots, you need JavaScript enabled to view it .

To request technical support via our discounted Paid Support service please click here.