Before You Begin
Follow the steps below to get started using Paymate
If you have any issues please contact one of our Customer Service agents on 1800 240 112 (Monday - Friday, 8am - 5pm AEDT).
Please note: that to be eligible to accept Paymate payments eBay sellers must either have a feedback rating of 0 or positive feedback rating of at least 98%.
1. Before you begin
Please note: There are Establishment Fees associated with successful Australian applications, payable on approval.
You will need the information below to complete the registration form. Make sure that you have this available before you start registering:
Business details, including
Other information you will need is:
For Paymate OnTheGo you will also need two of:
2. Create your Paymate Account
Click on the Register Now button above or at the bottom of this page, fill in all required fields and nominate your user name and password.
You will then receive an email confirming your registration.
Please note: that our ID verification process does not allow PO Boxes to be used.
3. Next Steps
Once your registration has been assessed by our customer service staff we will be in touch with the outcome. Your registration will be assessed:
If you you have applied for an Australian Paymate account (Online or Paymate OnTheGo mobile) once your account is Provisionally approved you will be debited any associated Establishment Fees. Refer to Australian Seller Fees for more information.
One of our Customer Service agents will contact you with the outcome of the assessment and to outline the next steps. For Australian Paymate Accounts this may involve delievery of the Paymate OnTheGo Card Reader and a visit from one of our technicians.
Remember that a Paymate account does not carry a balance, all the money from your sales is credited directly into your bank account with no action required from you.
If you have any issues please contact one of our Customer Service team on 1800 240 112